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Privacy Policy

 

Date: 30.07.2025
Website: www.craftory.ge
Company: Future Zhilian International Trading Company LLC
Company Registration Number: 440401842

This Privacy Policy sets out how your personal data is collected, processed, and protected when you use this Website. We are committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with applicable Georgian data protection laws.

 
1. Personal Data Protection Policy and Purpose

1.1. This policy governs the collection and use of personal data by LLC Future Zhilian International Trading Company via www.craftory.ge.
1.2. The Company ensures data is processed lawfully, fairly, and transparently.
1.3. The main objective of this policy is to protect user privacy, uphold the confidentiality of information, and ensure secure processing in line with legal obligations.

 
2. Scope of Data Protection Policy

2.1. This policy applies to all personal data collected through the Website, customer communications, transactions, and other interactions.
2.2. It covers customers, suppliers, visitors, and all individuals whose data we may process.
2.3. The policy also applies to offline data collected during events, in-store interactions, and partner communications.

 
3. Basics and Principles of Personal Data Processing

3.1. Data is processed lawfully, with a specific, legitimate purpose.
3.2. We limit data collection to what is necessary for operational and legal purposes.
3.3. We maintain accuracy and allow data subjects to update or correct their data.
3.4. We implement storage limitations and delete or anonymize data when no longer needed.
3.5. We secure data using encryption, access control, and infrastructure protections.

 
4. Personal Data Category and Its Processing

4.1. We may collect and process the following categories of personal data:

  1. Full name

  2. Email address

  3. Contact number

  4. Billing and delivery address

  5. Purchase history

  6. IP address and browser/device information

  7. Payment details (processed securely via third-party gateways)

4.2. Personal data is processed for:

  1. Order fulfillment and delivery

  2. Account creation and management

  3. Communication and customer service

  4. Legal and financial obligations

  5. Security and fraud prevention

  6. Personalized content and marketing (if consented)

 
5. Direct Marketing

5.1. With your explicit consent, we may use your contact information to send marketing communications.
5.2. You have the right to unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
5.3. We do not sell your personal data to third parties for direct marketing purposes.

 
6. Video Surveillance and Audio Recording

6.1. For safety and security, our physical locations may use video surveillance systems.
6.2. Audio recordings may occur during customer support calls with prior notice.
6.3. All recordings are handled with restricted access and stored securely according to local law.

 
7. Transfer of Personal Data to Third Parties

7.1. We may share your personal data with:

  1. Payment processors

  2. Delivery and logistics providers

  3. IT infrastructure and hosting providers

  4. Legal or regulatory authorities (when required)

7.2. These third parties are contractually obligated to maintain the confidentiality and security of your information.

 
8. Obtaining Personal Data from Third Parties

8.1. We may obtain limited data from third-party platforms (e.g., marketing tools, payment services) where permitted by law.
8.2. Any data acquired this way is handled under the same data protection principles and security protocols.

 
9. Data Processing Through an Authorized Person

9.1. We may authorize specific data processors (such as email platforms or CRM tools) to process data on our behalf.
9.2. Such processors are carefully selected and operate under binding agreements ensuring lawful data handling.

 
10. Data Security

10.1. We implement advanced security measures to protect your personal data, including:

  1. Secure servers and encryption

  2. Access control and authentication systems

  3. Regular software updates and audits

10.2. In case of a data breach, we will notify affected individuals and regulators in accordance with legal requirements.

 
11. Rights and Obligations of the Data Subject

11.1. You have the right to:

  1. Access your personal data

  2. Request correction or deletion

  3. Restrict or object to processing

  4. Withdraw consent at any time

  5. Lodge a complaint with the relevant authority

11.2. You are responsible for ensuring that the data you provide is accurate and current.

 
12. Contact

For inquiries, corrections, or requests related to your personal data, please contact:

LLC Future Zhilian International Trading Company
Company Registration Number: 440401842
Website: www.craftory.ge
Email: eg.yrotfarcobfsctd-66a0de@troppus
Phone: +995 599 03 57 29
Address: Tbilisi, Georgia